Return Policy

No. Once your order has been placed, to make changes you would need to either cancel your current order and re-order with the additional items, or place a new order with the items you need to add.

If you wish to cancel an order, you must immediately contact us at 888-237-3940 or via e-mail at customerservice@weinersltd.com. If you are calling outside of normal business hours (Monday-Friday 8am-4pm) please leave a voicemail indicating your name, order number, and a phone number where we can contact you during our normal business hours. Once an order status has been updated to Processing or to Shipped, it can no longer be cancelled.

If you would like to return a product, you may do so for a refund. Products must have been purchased within 14 days, and must be in saleable condition. Food or oral medications must not have been opened. Prior to returning a product, you must contact us to receive a return authorization. Please indicate your order number, the product you would like to return, and the reason for the return. Do not return any products prior to receiving a return authorization. Failure to receive a return authorization will result in your return not being valid, and no refund will be given. Returns must be received within 14 days from the date your return authorization is generated. All returns are subject to up to a 25% restocking fee.

While we strive to have 100% of our orders arrive safely and correctly, from time-to-time errors occur. When you receive your order, please open all packages. Should you find that a product is damaged (and not usable), is incorrect, or is missing, you must contact us within 3 business days.

All approved refunds will be issued to the original credit card or PayPal account used for the purchase. Credit for shipping and handling is at the discretion of AllTravelSizes.com and will be determined based on the reason for the return.

Refunds for returned merchandise will not be issued until the returned merchandise has been received and inspected.